Frequently asked questions
Commonly asked questions about breatheHR
Free Trial & Payment
What happens at the end of my free trial period?
At the end of your free trial period you will be directed to a payment page where you can enter your credit or debit card details.
If my free trial account is suspended, can I re-activate it by paying?
Yes – login to your account and follow the instructions on screen to put in your credit card details. If you have any questions just email our Support Team
What type of payments do you accept?
We accept credit card & debit card payments on all Plans and also direct debit on the Pro and Premium Plans. You can choose to pay monthly or annually for all the Plans. If you choose to pay annual you’ll also receive a 10% discount.
How long is your contract term?
You are not tied into a long-term contract. You can cancel your system at any time and only pay for the remainder of the current month.
Do I have to enter my employee data again if I decide to buy?
Absolutely not! You have access to a fully working, backed-up system from Day One of your free trial. Once you have paid for the system it’s just business as usual.
Data and Security
Who owns breatheHR?
breatheHR is owned by Centurion Management Systems Ltd. We’re specialists in human resource management software having worked in the field for over 18 years. Don’t take that from us – our customers speak for themselves.
Where is my data held?
Your data is held in our highly secure data centre in the United Kingdom where the data protection regulations are some best in the world. If you are a UK or Irish based company, rest assured that none of your data leaves the European Union so you will comply with data protection regulations.
How secure is my data?
The security of your data is our number one priority. breatheHR uses HTTPS encryption that ensures your data is always encrypted as it travels from our servers to your web browser. A dedicated access server monitors, logs and controls all access to our data servers. It provides a single point of entry and ensures that your data can only be accessed from specific locations that we control. This process uses multiple layers of authentication and any attempt to access our servers from any other location will be denied and logged.
Our servers are held in a highly secure UK data centre that has complete CCTV coverage, motion sensors, reinforced access doors, controlled key storage systems, and an array of additional physical controls.
How is my system backed up?
breatheHR is hosted in two independent secure locations here in the UK. With data and code synchronised in real time to both locations breatheHR has complete redundancy even in the event of a complete site failure.
The system is backed up on a daily basis to a third party location using industry leading standards of security and encryption. Backups are kept for seven days. In addition, a backup is kept for the 1st of each month for three months. The backup includes all client data and documents.
How do I import my data?
It is very easy to import your employee data into breatheHR. Full instructions can be found at breatheHR Support.
Can I get my data out if I decide to leave?
Yes it is very simple to export your data from the application and your documents can be individually downloaded. If you have any questions just email our Support Team.
Need more detail?
If you need to know more details about our security standards download our Security White Paper
Upgrade & Downgrade
Can I upgrade between packages?
Yes. The price you pay is determined by the number of employees you have. If you increase your employee numbers you can simply move up to the next plan.
You can also choose to go up a plan (if applicable) for additional features available on Starter plans upwards.
Can I downgrade between packages?
As above. The price you pay is determined by the number of employees you have in your business and whether you choose to go for additional features. If you reduce your employee numbers then you can move to a plan to meet your business needs.
How do Cloud Systems work and how do they help me run my business better?
Cloud technology is great news for smaller companies.
Rather than installing software on your server and on each users computer, cloud software enables you access your systems online. Users simply access the system through a web browser.
Cloud technology is very easy to access – no installation, downloads or maintenance required. We run the IT so you don’t have to.
Benefits for a smaller company are greatly reduced costs, flexible working and the elimination of additional software and hardware.